> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.reallifeglobal.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Nobody Online

At certain times of the day, fewer people may be available to connect. This typically happens during global "low activity" hours, especially between **2 AM – 7 AM CEST (9 PM – 2 AM BRT/ART)**.

If you're experiencing long wait times, try again later when more users are online.

Still having trouble? Contact us at **appfeedback@reallifeglobal.com**, and we’ll be happy to assist you!